Shipping & Returns

Free Shipping Over $100 and Orders under $100 shipping is only $12.95 , Some restrictions apply.

 

We Ship with UPS or Spee-Dee Delivery Service and for Some Large orders will ship Common Carrier LTL.

 

            

 

Return Policy

Your satisfaction is guaranteed. If you are not satisfied with your purchase, you may return it within 30 days from receipt of goods and we will refund the purchase price, less our shipping & handling costs, plus a 20% restocking fee. You must email order@americangutters.com or call 319-465-6655  to return shipment. You must accompany the shipment with a copy of your receipt.  A credit card refund, in house credit, or check will be issued within 15 days after the return is received. You will be responsible for payment of the return shipping & handling charges. For your protection, we recommend you use UPS or Insured Parcel Post for shipment of returns. We will not be responsible for non-delivery or damage during return shipping. The merchandise must be in re-saleable condition and properly packaged in order to receive a refund. Refunds cannot be processed for items that are returned in poor condition. It will be the responsibility of the customer to initiate any claims with UPS or other carriers as to items damaged in return shipment Special order items are non-returnable and non-refundable. Gutter Machines are non-returnable and non-refundable, with the exception of manufacturer defects or damages.